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CUSTOMERS: Customers are our business. Each segment of our process must be guided with a clear understanding of our customer's expectations. PEOPLE: Employee involvement is our way of life. We are a team. We treat each other with trust and respect. QUALITY: Quality is an integral part of our business strategy. We will meet or exceed our customer's requirements for quality and service. SUPPLIERS AND VENDORS: We recognize suppliers have an integral role in our customer's satisfaction. We will foster creative and long term relationships that will bring materials that ensure quality and stability to our processes. ON-GOING IMPROVEMENT: Through teamwork, quality awareness and process capability, we will continuously improve our processes to provide superior products and services. INTEGRITY: We are committed to the principles of honesty, integrity and the highest ethics in the conduct of our business.